top of page

Privacy Policy

This Privacy Policy outlines how Rosmarin Australia collects, uses, discloses, and protects your personal information when you interact with our website, products, and services. Rosmarin Australia is committed to safeguarding your privacy. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured it will only be used in accordance with this Privacy Policy. We may update this Privacy Policy occasionally, and we encourage you to check this page regularly to ensure you are happy with any changes.

 

1. What We Collect?

We may collect the following personal information:

  • Full name

  • Contact details including email address and phone number

  • Delivery/billing address

  • Demographic details such as postcode, preferences, birthdays and interests

  • Purchase history and browsing behavior

  • Information provided through forms, surveys, or customer service communication

 

2. How We Collect Your Information?

We collect your information when you:

  • Browse our website

  • Create an account

  • Place an order

  • Subscribe to our newsletter

  • Engage with us via email, contact forms, or social media

  • Participate in promotions, offers, or surveys

  • Our website is powered by Wix, which uses secure servers and encryption to process and store data.

 

3. What We Do With Your Information?

We use your personal information to:

  • Process and deliver your orders

  • Improve our products, services, and user experience

  • Send promotional emails or newsletters (only with your consent)

  • Respond to your enquiries or provide customer support

  • Carry out market research to better understand our customer base

  • Customise the website according to your preferences

 

4. Security
We are committed to ensuring your information is secure. We use appropriate physical, electronic, and managerial procedures to safeguard your personal data from unauthorised access or disclosure.

​

Note: While we take every reasonable step to protect your data, Rosmarin Australia is not liable for any data breach, cyberattack, or third-party misuse beyond our control.

 

5. Cookies
Our website uses cookies to enhance your browsing experience. A cookie is a small file that helps us track website traffic, remember your preferences, and optimise our services. You can modify your browser settings to accept or reject cookies. Disabling cookies may affect the functionality of certain features on our site.

 

6. Third-Party Services
Our website may contain links to third-party websites or services. Once you leave our site, we do not have control over the privacy practices of those websites. We recommend reviewing their privacy policies separately.

 

7. Controlling Your Personal Information

You can control the use of your personal data in the following ways:

  • Opt out of marketing communications via the unsubscribe link in emails or by contacting us

  • Request a copy of the personal data we hold about you

  • Request correction of incorrect or incomplete data

  • Request deletion of your data, unless we are legally required to retain it

  • We do not sell or rent your personal information to third parties. We may share it with service providers strictly for the purpose of order fulfilment or analytics, and only under confidentiality agreements.

 

8.Your Rights (Australia)

  • Under the Privacy Act 1988 (Cth), you have rights to:

  • Access your personal information

  • Correct inaccurate information

  • Make a privacy complaint to the Office of the Australian Information Commissioner (OAIC) if your concerns are not resolved

 

9. Contact Us
If you have questions or concerns regarding this Privacy Policy or your personal information, please contact us:

​

Rosmarin Australia
Email: support@rosmarin.com.au
Website: www.rosmarinaustralia.com.au

bottom of page